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Best buy gold > terms and conditions

In order to benefit from our website please do read carefully the following terms and condition which will be governing the legal relationship between you and bestbuygold.co.uk

You must be at least eighteen (18) years old to conduct a transaction with bestbuygold.co.uk

You must be the actual owner of the property you intend to sell and if demanded you shall be able to prove the right of ownership of the property by providing a purchase receipt.

You must act on your own behalf.

You must be domiciled in the United Kingdom.

Bestbuygold.co.uk reserves the right, in its sole discretion, to reject delivery of any mail, envelope or package which appears to be damaged, opened or tampered with and any such mail, envelope or package will be returned by the post office to the customer. Bestbuygold.co.uk shall have no liability to any customer for any such attempted.

The gold calculator feature is for the user convenience only and shall be treated as displaying approximate price (based upon current market gold value) of the gold providing that the information given is accurate.

The gold calculator generated price shall not be treated therefore as a binding offer which user accepts by sending the goods. It is bestbuygold.co.uk who will contact the seller offering the price based upon the market price of gold on the day on which bestbuygold.co.uk contacts the seller and precise expertise of our valuers.

Bestbuygold.co.uk guarantees the offer contacted to user for 48 hours thereafter regardless of the market gold price fluctuations.

Bestbuygold.co.uk will endeavour to the best of its ability to limit any interruptions to the provision of the service, but will not be obliged to refund monies in respect of temporary access limitations whether they are the fault of bestbuygold.co.uk's service provider or the fault of bestbuygold.co.uk itself.

Bestbuygold.co.uk reserves the right to suspend, restrict or terminate the service at any time for any duration of time with no liability. The user accepts that it might be possible that bestbuygold.co.uk suspends the service for the technical purposes.

We endeavour to respond to all complaints within five working days. Any users wishing to make a complaint about any of our services may do so by contacting us via the details shown on the website (this does not affect your statutory right as a customer).

The limitation of liability shall be binding on each and every customer and any third party, including but not limited to the customer snd the customers successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to customers transactions with bestbuygold.co.uk

No liability will be accepted for loss or damage resulting from the use of services offered by bestbuygold.co.uk and in no event shall bestbuygold.co.uk be liable to any third party including any insurance carrier. bestbuygold.co.uk shall not be liable for any subrogation claim brought by customers insurance carrier and by submitting an item to bestbuygold.co.uk, the customer expressly and specifically waives any such subrogation claim on his or her behalf as well as on the behalf of his or her insurance carrier.

To the maximum extent permitted by applicable law bestbuygold.co.uk shall not be liable to anyone for any damages, including but not limited to incidental, consequential, punitive, loss of profit or opportunity.

Bestbuygold.co.uk makes no representations, statements and warranties of any kind that the service provided by us will meet your expectations.

By submitting the item, customer explicitly and expressly accepts the limitation of liability.